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Support

Have a question or need help? Check the FAQ below or reach out to us directly.

Frequently Asked Questions

How do I play WordPop?

Swipe across adjacent letters on the 5×5 grid to build words. Each round lasts 60 seconds. Longer words and word combos score higher. Tap the orb on the main screen to start a solo game, or tap "Quick Match" for a multiplayer duel.

Do I need to create an account?

No. WordPop uses anonymous authentication — your account is created automatically when you first open the app. No email, password, or personal information is required.

How does multiplayer work?

Tap "Quick Match" to search for an opponent. If no human player is available within 15 seconds, you'll be matched with an AI-powered ghost opponent that replays a real recorded game session. Both players see the same letter board and have 60 seconds to find as many words as possible.

Can I delete my data?

Yes. Go to Settings (gear icon) and scroll to the bottom. Tap "Delete My Data" to permanently erase all game history, stats, achievements, XP, profile, and your anonymous account. This cannot be undone.

Is WordPop free?

Yes. WordPop is completely free with no ads, no in-app purchases, and no paywalls. All features are available to everyone.

How do I report an inappropriate player?

After a multiplayer match, you can tap "Report Player" on the results screen. You can also block players to prevent being matched with them again.

Contact Us

Can't find what you're looking for? Send us an email and we'll get back to you.

wordpopapp@gmail.com